Who We Are
International Surgery (internationalsurgery.co) is operated by Scout Theory LLC, based in Medellín, Colombia. We provide surgery cost comparisons and connect patients with accredited medical providers. Contact: andy@colombiamedical.co.
What Information We Collect
When you submit a consultation request or contact form, we collect the information you provide: your name, email address, phone number, location, procedure of interest, and any details you include in your message. We also collect standard web analytics data through Google Analytics (page views, device type, referral source) to understand how visitors use our site.
How We Use Your Information
We use your contact information to respond to your inquiry, connect you with appropriate medical providers in Colombia, and follow up on your consultation request. We use analytics data to improve our site content and understand which procedures and destinations interest our visitors. We do not use your information for automated decision-making or profiling.
How We Store Your Information
Form submissions are stored in a private Google Sheets document accessible only to our team. We do not store payment information, medical records, or sensitive health data beyond what you voluntarily share in your message. Your information is retained for as long as necessary to serve your inquiry and for our legitimate business records.
Who We Share Your Information With
We may share your contact information and procedure interest with medical providers (surgeons, clinics, hospitals) in Colombia for the purpose of facilitating your consultation. We do not sell, rent, or trade your personal information to third parties for marketing purposes. Our site uses Google Analytics for traffic analysis; Google's privacy practices are governed by their own privacy policy.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at andy@colombiamedical.co. We will respond to your request within 30 days.
Cookies and Tracking
We use Google Analytics (GA4) to collect anonymous usage data. This uses cookies to distinguish users and understand traffic patterns. You can opt out by disabling cookies in your browser or using the Google Analytics Opt-out Browser Add-on.
Medical Disclaimer
This website provides general information about surgery options and costs for educational purposes. It does not constitute medical advice. All medical decisions should be made in consultation with qualified healthcare professionals. Pricing information represents typical ranges and may vary by individual case.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the revised policy.
Contact
For questions about this privacy policy or your personal data, contact us at andy@colombiamedical.co or via WhatsApp.